BarGuard Support
Open a support ticket
Stuck on a count, a POS connection, an invoice scan or your bill? Open a support ticket and our team will help you get your bar inventory working the way it should.
What happens after you submit
- 1
You get a ticket number
The moment you submit, we email you a confirmation with your ticket number (like BG-1042). Reply to that email any time to add details.
- 2
The right person picks it up
Setup questions go to our setup team, billing and account questions to billing, and anything that is not working to support.
- 3
A real answer within one business day
Most tickets are answered the same day. If we need something from you, like a screenshot or a POS export, we will say exactly what.
Get a faster answer
- Say which page you were on and what you clicked.
- For sales or POS issues, name your POS (Square, Toast, Clover, Focus) and the date.
- For billing, use the email on your BarGuard account.
Other ways to reach us
New to BarGuard and want someone to walk you through it? Book a setup call. You can also email [email protected], browse the BarGuard FAQ and video tutorials, or use the contact form for sales and partnership questions.